FAQ’s
Starbucks Partner Hours is an online scheduling system that allows Starbucks employees (partners) to view their work schedules, swap shifts, request time off, and manage availability.
📌 Yes! Starbucks offers a mobile app for Partner Hours, allowing partners to check their schedules anytime.
You can log into Starbucks Partner Hours via the Starbucks Partner Hub website or the Starbucks Partner Hours mobile app available for iOS and Android.
📌 If you can’t log in, try:
🔹 Resetting your password
🔹 Clearing browser cache and cookies
🔹 Using a different browser or updating the app
🔹 Contacting Starbucks IT Support
📌 Starbucks schedules are usually updated two to three weeks in advance, but changes may occur based on store needs.
📌 To swap a shift:
1️⃣ Log into Starbucks Partner Hours.
2️⃣ Go to “Shift Swap” and select your shift.
3️⃣ Choose an available partner to swap with.
4️⃣ Wait for manager approval before the swap is confirmed.
📌 To request time off:
🔹 Log in to Starbucks Partner Hours.
🔹 Click “Request Time Off” and select your dates.
🔹 Submit your request for manager approval.
📌 If your shifts don’t show up:
🔹 Refresh the app or website.
🔹 Log out and log back in.
🔹 Contact your store manager for an update
Yes! You can edit your availability in the “My Availability” section and submit it for manager approval.
📌 Yes! Overtime is automatically logged in Partner Hours and reflected in your payroll records.
📌 Pay stubs are not available in Partner Hours. You can access them through the Starbucks My Partner Info (MPI) portal.
📌 Yes, store managers can modify, approve, or adjust your schedule based on store needs.
📌 Starbucks partners can take extra shifts if available, but all additional hours must be approved by management.
📌 If you notice an issue with your shift or schedule, contact your store manager immediately.
📌 You can view your vacation and sick leave balance via the Starbucks Partner Hub under the benefits section.
📌 You can contact the Starbucks Partner Contact Center (PCC) for technical issues or speak with your store manager for schedule concerns.
📌 No. Corporate-owned stores use Partner Hours, but licensed locations (e.g., airports, grocery stores) may use different scheduling systems.
📌 Starbucks schedules are typically released 2-3 weeks in advance, but it varies by store.
📌 Yes! Starbucks Partner Hours is accessible on any device with an internet connection via the Starbucks Partner Hub.
📌 Missing a shift without notifying your manager could result in a warning or disciplinary action. Always inform your manager in advance if you cannot attend a scheduled shift.
Starbucks generally requires partners to work at their current store for at least six months before they become eligible for a transfer.
Yes, you can transfer to any company-operated Starbucks store in the U.S., but availability depends on staffing needs and management approval.
Absolutely. Starbucks allows out-of-state transfers. However, the process may take longer and requires approval from the district managers of both the current and new locations.
No, transfers between company-operated stores and licensed stores (e.g., Target, airports) are not possible since they operate under different management structures.
The process typically takes between 2 to 6 weeks, but it may vary based on factors like store availability and district manager approval
Yes, after your store manager approves your request, it goes to the district manager for final approval.
New hires usually need to complete a minimum of six months of service before requesting a transfer, but exceptions can sometimes be made for school or relocation needs.
In most cases, your pay rate stays the same, but it may be adjusted based on the cost of living in the new location or state wage laws.
Submit a Transfer Request Form through the Starbucks Partner Hub or work directly with your store manager to start the process.
Yes. Transfers can be denied for reasons like understaffing at your current store, overstaffing at the desired store, or if you’re not in good standing (e.g., disciplinary actions).
In special circumstances (e.g., school relocation, family emergencies), managers may expedite the process. Discuss your situation directly with your store manager and district manager.
Starbucks generally does not allow international transfers due to separate employment structures in different countries. You would need to apply as a new hire in the desired country.
Yes, your Starbucks benefits (healthcare, stock options, tuition coverage, etc.) will transfer seamlessly to the new location as long as there’s no break in employment.
While you can communicate your shift preferences during the transfer process, the new store manager will assign shifts based on store needs and availability.
It’s generally recommended to avoid transferring during peak seasons, as stores may be short-staffed. However, managers can make exceptions based on staffing requirements.
If your transfer is denied, you can:
- Wait and reapply after a few months.
- Choose a different store that might have availability.
- Discuss alternative solutions with your store manager.
Yes, shift supervisors, assistant managers, and store managers can request transfers, though approval may depend on the needs of both the current and receiving stores.
You can:
Ask your district manager for insights.
Check the Starbucks Partner Hub for job openings.
Visit the target store and speak directly with the store manager.
Yes, many partners request transfers for reasons like school proximity or a shorter commute. Just explain your reason in your transfer request.
While you won’t have to repeat your initial onboarding, you may receive store-specific training to get familiar with any unique protocols or setups at your new location.